Job Description
The Adult Services Coordinator is responsible for coordinating system-wide circulation services, reference services and local family history.
Details
LOCATION: Mishawaka Library (location subject to change)
DEPARTMENT: Adult Services
HOURS: Full Time
- At least one Saturday per month and occasional evenings to meet scheduling needs
WAGE: $37.00/hour
Essential Job Duties
- Demonstrate positive leadership; serve on the MPHPL Administrative Team
- Develop and coach direct reports; encourage a consistent high standard of customer service
- Ensure appropriate staffing levels at Adult Services desks; allocate movement of staff to other locations to cover shifts as necessary
- Respond swiftly and professionally to resolve patron conflict equitably and tactfully address those involved in inappropriate behavior
- Support the continued development of the Local Family & History collection, including current and future digitization efforts
- Maintain and communicate written departmental procedures
- Maintain relevant statistics and compile reports as requested
- Serve on the Collection Maintenance, Reading Challenge and Technology committees
- Assist with staffing service desks as needed
- Participate in professional development to stay abreast of current trends, emerging issues and best practices in public libraries
- Perform other duties as assigned
Requirements
Qualifications
- Master’s Degree in Library Science
- Two years of supervisory experience
Work Skills
- Good communication skills and ability to multitask
- Proficient in customer service
- Ability to instruct patrons and staff in library technology; ability to learn new technology quickly
Physical Requirements
- Ability to pull a loaded cart.
- Ability to lift and carry 30 pounds
- Ability to frequently stand, bend or stoop
- Ability, stamina, and balance to perform basic movements frequently
Additional Details
CLASSIFICATION: 8-Coordinator
CERTIFICATION: Indiana LC3
FLSA STATUS: Exempt
DIRECT SUPERVISOR: Director of Patron Services
How to Apply
- Download a MPHPL Employment Application
- Submit application, cover letter and resume to hr@mphpl.org
Revised 04/2025
