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Security Technician 1

Description

The Security Technician helps maintain a safe and welcoming environment for our community and staff.

Hours

22 hours per week (specified hours are subject to change)

o Monday-Thursday: 11:15 a.m.-3:15 p.m.

o Every other Friday: 11:15 a.m.-5:15 p.m.

o Every other Saturday: 10:15 a.m.-4:15 p.m.

Wage

$24.00

· Perform safety checks within the library on a consistent basis

· Address disruptive behaviors using appropriate de-escalation and redirection techniques in accordance to the library’s policies and procedures

· Respond and assist with emergency situations in a calm and competent manner

· Prepare and submit patron incident reports in a timely manner

· Enforce exclusion policies to banned patrons

· Provide directional guidance and other routine information to patrons

· Provide added security support for after-hours events

· Assist staff with misc. duties, when needed and perform other duties as assigned

Qualifications

· High School Diploma or the equivalent

· Minimum of one year security experience related to the essential functions outlined above preferred

· Customer service experience preferred

Work Skills

· Ability to problem-solve and work cooperatively with patrons and staff

· Maintain composure and utilize good judgement under pressure

· Good verbal and written communication skills

· Basic computer skills

Physical Requirements

· Ability to stand, bend, stoop and walk

· Ability to lift and carry 30 pounds

Classification

CLASSIFICATION 4-Techinician

Certification

n/a

FLSA Status

Non-exempt

Direct Supervisor

Director of Support Services

Security Technician 2

Description

The Security Technician helps maintain a safe and welcoming environment for our community and staff.

Hours

· 22 hours per week (specified hours are subject to change)

o Monday-Thursday: 3:15-7:15 p.m.

o Every other Friday: 11:15 a.m.-5:15 p.m.

o Every other Saturday: 10:15 a.m.-4:15 p.m.

Wage

$24.00

· Perform safety checks within the library on a consistent basis

· Address disruptive behaviors using appropriate de-escalation and redirection techniques in accordance to the library’s policies and procedures

· Respond and assist with emergency situations in a calm and competent manner

· Prepare and submit patron incident reports in a timely manner

· Enforce exclusion policies to banned patrons

· Provide directional guidance and other routine information to patrons

· Provide added security support for after-hours events

· Assist staff with misc. duties, when needed and perform other duties as assigned

Qualifications

· High School Diploma or the equivalent

· Minimum of one year security experience related to the essential functions outlined above preferred

· Customer service experience preferred

Work Skills

· Ability to problem-solve and work cooperatively with patrons and staff

· Maintain composure and utilize good judgement under pressure

· Good verbal and written communication skills

· Basic computer skills

Physical Requirements

· Ability to stand, bend, stoop and walk

· Ability to lift and carry 30 pounds

Classification

4-Techinician

Certification

n/a

FLSA Status

Non-exempt

Direct Supervisor

Director of Support Services

Mishawaka-Penn-Harris Public Library (MPHPL)

Why Work at the Library?

The Mishawaka-Penn-Harris Public Library (MPHPL) employs 60+ staff members and serves residents of Penn and Harris townships.

The Mishawaka Library, located in downtown Mishawaka, and our branch locations offer a variety of employment opportunities.

MPHPL offers a friendly, customer-service-focused environment with a strong emphasis on teamwork.

MPHPL staff are crucial in aiding the library with its mission. By providing literature, information, ideas and new experiences, staff inspire and empower our residents to learn for a lifetime.

Employee Benefits

  • Full-Time (40 Hour) Employees
    • Public Employees’ Retirement Fund (P.E.R.F.)
  • Full-Time and Part-Time (30 Hours+) Employees
    • Medical Insurance
    • Long-term Disability Insurance (Employer Paid)
  • All Employees (20 Hours+)
    • Dental Insurance (Employee Paid)
    • Vision Insurance (Employee Pad)
    • Supplemental Life Insurance (Employee Paid)
    • Flexible Time Off (FTO)
    • Sick Time
    • Paid Holidays
    • Birthday
    • Employee Assistance Plan (E.A.P.)
    • Payroll Direct Deposit

Questions?

Have questions about current openings or the application process? Contact us and a member of our team will be happy to assist you.

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